Your Privacy Is Our Responsibility
This page sets out our complete and transparent policy on how your personal information is collected, used, and protected on the 77aj platform.
Introduction and Applicability
77aj ("we", "us", or "platform") provides a safe and reliable online gaming service for users in Bangladesh. This privacy policy describes how 77aj collects your personal information, the purposes for which it is used, how long it is retained, and what rights you have over your information.
By registering an account or using our services through 77aj.cam, you agree to the terms of this privacy policy. If you do not agree to these terms, please refrain from using our platform.
1 What Information We Collect
Registration and Identity Information
When creating an account, 77aj collects the following information:
- Full name, date of birth, and nationality
- Valid email address
- Mobile number (for bKash, Nagad, or Rocket verification)
- National ID card or passport number (for KYC verification)
- Residential address
Financial and Transaction Information
To process deposits and withdrawals, 77aj holds the following information:
- bKash / Nagad / Rocket / bank account number
- Transaction history, dates, and amounts
- Payment method type and status
Note: We do not store any full card numbers or bank passwords.
Technical and Device Information
Information collected automatically from your browsing session:
- IP address and geographic location (country level)
- Device type, operating system, and browser version
- Page views, session duration, and navigation patterns
- Cookie and local storage data
Gaming Activity Information
To improve your gaming experience and uphold our responsible gaming policy, we store:
- Game history and results
- Bet amounts and frequency
- Bonus usage and wagering progress
- Self-exclusion or limit-setting records
2 Purpose of Data Use
77aj uses your personal information only for specific and lawful purposes. We never process your information unnecessarily.
Service Operations
- Account creation and verification
- Deposit and withdrawal processing
- Bonus and promotion delivery
- VIP program management
- Customer service and live chat support
Security and Compliance
- Fraud and money laundering prevention (AML)
- KYC verification and age confirmation (21+)
- Prevention of unauthorized account access
- Meeting regulatory obligations
- Responsible gaming monitoring
Improvement and Personalization
- Platform performance analysis
- Personalized game recommendations
- User experience improvement
- Technical error detection and resolution
Communication and Marketing
- Transaction notifications
- Account updates and security alerts
- Promotional offers (with your consent)
- Notification of policy changes
3 Information Sharing and Disclosure
77aj never sells your personal information or transfers it to third parties for commercial purposes. Information is shared only in the specific circumstances listed below:
Service Providers
Minimum necessary information is shared with trusted technology partners who assist with our technical infrastructure and payment processing. These partners are contractually bound to comply with our privacy standards.
Legal Obligations
Information may be disclosed when required by a court order, a lawful request from an investigating authority, or applicable law. In such cases, we will notify you in advance where legally possible.
Fraud Prevention
77aj reserves the right to share information with relevant authorities if fraudulent activity, money laundering, or any other illegal conduct is suspected.
Business Transfer
In the event of a future merger or acquisition of 77aj's business operations, your information may be transferred. In such a case, the new entity will also be required to comply with this privacy policy.
4 Cookies and Tracking Technologies
77aj uses cookies and similar tracking technologies to improve your browsing experience.
Essential Cookies
Essential for the core functionality of the platform. Used to maintain login sessions and ensure security.
Analytical Cookies
Help analyse website performance and user behaviour. This data remains fully anonymous.
Functionality Cookies
Used to remember your preferences and settings, such as language preference or display settings.
5 Data Retention and Duration
General Retention Period
We retain your information for as long as your account is active and for as long as necessary to provide our services. Even after an account is closed, certain records may be kept for a defined period due to regulatory obligations.
Financial Transaction Records
Financial transaction records are required to be retained for an extended period in accordance with AML (Anti-Money Laundering) policy and international financial regulations.
Data Deletion Policy
Once the defined retention period has ended, 77aj securely and permanently deletes or anonymizes personal information so that data recovery is not possible.
6 Data Security Measures
77aj has adopted industry-standard technical and organizational measures to protect your personal information.
SSL Encryption
All data transmissions are encrypted using SSL/TLS protocols. When you see the 🔒 icon in your browser, your connection is secure.
Two-Factor Authentication
Two-factor authentication (2FA) is available to protect your account, preventing unauthorized access.
Secure Data Centers
Your data is stored in secure data centers with physical security, firewalls, and regular security audits.
Access Controls
Staff access to information is limited to the minimum necessary and all access is logged and recorded.
7 Your Rights
Regarding your personal information, 77aj grants you the following rights. To exercise these rights, contact us directly.
Right to Access
You have the right to request access to the personal information stored in your account. We will respond within 30 days of receiving the request.
Right to Rectification
If any of your personal information is incorrect or out of date, you can request a correction. This can be done through your account settings or via live chat.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, we may be obliged to retain some information due to legal and regulatory requirements.
Right to Object to Processing
You may object to the use of your information for marketing communications and withdraw your marketing consent at any time. This will not affect your access to core services.
Right to Data Portability
You have the right to request the information stored about you in a structured and commonly usable format.
8 Protection of Minors' Data
77aj is strictly not intended for anyone under the age of 21. We do not knowingly collect information from any person under the age of 21.
Date of birth verification is mandatory during the registration process. If a person is found to be under 21, their account will be closed immediately and all collected information will be deleted beyond what is required by legal obligations.
If you are aware that a minor has registered on our platform, please contact us immediately.
9 International Data Transfers
77aj primarily stores your information in data centers in Bangladesh and the Asia-Pacific region. Information may occasionally be transferred to other countries for technical service purposes.
For any international transfer, we ensure that the receiving party complies with appropriate data protection standards and provides equivalent protection for your information. We apply suitable safeguards including standard contractual clauses.
10 Changes to the Policy
77aj may update this privacy policy as needed. For any significant changes, we will:
- We will send advance notice to your registered email
- We will update the "Last Updated" date at the top of the page
- For significant changes, we will arrange to obtain your consent again
Continued use of our platform after an update will be considered as your agreement to the revised policy. We recommend checking this page regularly.
11 Contact Us
Please contact us for any privacy-related questions, complaints, or requests to exercise your rights.
Privacy Support
Our dedicated support team is available 24/7 to serve you.
Email: [email protected]
24/7 Live Chat Support (in Bengali)
We will try to respond within 30 business days of receiving your request.
For more information, see: Terms & Conditions | Responsible Gaming | FAQ